FAQs

How long does order processing take?

We typically process all orders within 24 hours. You will receive a confirmation email once your order is shipped.

How long does delivery take?

Standard delivery takes 3–5 business days after your order has been processed. Delivery times may vary depending on your location.

What are the shipping charges?

Shipping fees are calculated at checkout and depend on your shipping address and order size.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. Use it to follow your package in real-time.

My item arrived damaged. What should I do?

We’re sorry to hear that! Please email us with your order number and photos of the damaged item, and we’ll assist you with a replacement or refund.

Can I cancel or change my order?

If your order hasn’t been processed yet, we may be able to cancel or modify it. Please contact us as soon as possible.